DELIVERY TIMES AND COSTS

Where we deliver

  • We deliver to all physical addresses within South Africa.
  • We do not deliver to post boxes or internationally.
  • We also offer collections from Montague Gardens, Cape Town. View contact us for map location.

Delivery charges

  • Free delivery applies to orders to all Main Centres over R500.00 (refer to list below).
  • A standard fee of R69.00 will be charged for orders to all Main Centres with a total of less than R500.00.
  • Areas that fall outside of the Main Centres will be charged R69.00 for orders over R500.00 and R138.00 for orders with a total of less then R500.00.
  • Please note that delivery to some remote areas might result in additional fees that will be communicated with you upon Checkout.

Main Centres:

  • Cape Town, Johannesburg, Pretoria, Durban, Klerksdorp, Witbank, Rustenburg, Nelspruit, Polokwane, Bloemfontein, Pietermaritzburg, East London, Port Elizabeth, Stellenbosch, Paarl, George.

Check your Delivery Cost

  • Go to Checkout, type in your address and street code number.
  • Make sure you put in the correct STREET CODE for your address (NOT your PO Box code)!
  • Our system automatically stipulates the delivery fee for your specific area depending on the amount of your order.
  • If you are based in the Cape Town area, you can also select our Collect Option at Checkout to avoid any delivery fee.

Delivery times

  • Our Courier Partner offers a Monday to Friday (09h00 – 17h00) delivery service.
  • No deliveries on weekends or public holidays.
  • Delivery to Main Centres usually occurs within 3 business days from dispatch of order.
  • All other deliveries should take place within 5 to 7 business days from dispatch of order.
  • We cannot guarantee any specific delivery date and time. If the Courier company is unable to effect delivery over three attempts, the parcel will be returned to sender and delivery will be re-routed at client´s expense.

Dispatch of orders

  • Coffee capsules direct strives to fulfill orders as soon as possible.
  • No dispatch on weekends or public holidays.
  • Once order is placed, and paid for, it can take approximately 2-3 business days until it is dispatched for delivery.
  • For manually requested payments by electronic funds transfer (EFT), dispatch only occurs when money has cleared in our account.

Collections

  • Collect your order at our offices in Cape Town, Montague Gardens. View contact us for map location.
  • Collections are available from Monday to Friday (08h00 – 16h30). No collections on weekends or public holidays.